how we work

We don't just get the job done and call it a day. Instead, we create a mutually rewarding business relationship that both you and our team can rely on. We'll work closely with you so we can identify, anticipate, and accommodate your needs.

Here's how we work:

First-time client? Set up a consultation!
Call or email us to begin the process with a complimentary 20-minute consultation!

1. Request services.
Review our service menu, select a package and submit your requests via phone or email.

2. Our work will begin.
Your dedicated account manager will confirm with you, and our work will begin, delivering personalized attention to your every need.

3. We'll invoice you as needed.
We'll send you an invoice based on the number of hours we've worked on your projects with a detailed timesheet.

4. Live the life you've earned.
Sit back, relax, and - most importantly - enjoy. You deserve it.

The Team

Our Lifestyle Managers are stellar individuals who are exceptional assistants. Each Lifestyle Manager who earns a spot at Valerie A. brings something special to our dedicated team. The Valerie A. Management team has vetted each one, creating a growing and eclectic team of extraordinarily talented assistants.

What you can expect

Our core vision is to help you free up time and mental energy. Our aim is to anticipate your demands, exceed your expectations, and provide you with options that best fit your personal preference, taste, and needs. Offering a wide range of services geared primarily for busy entrepreneurs, tech founders and executives across the San Francisco Bay Area, we guarantee perfection of service for each entrusted project.

We don't just get the job done and call it a day.

Instead, we create a mutually rewarding business relationship that both you and our team can rely on. We'll work closely with you so we can identify, anticipate, and accommodate your needs. Each Client of Valerie A. is looked after by dedicated Lifestyle Manager, at hand to assist with each and every request. Our clients develop a close working relationship with their Lifestyle Manager, allowing them to tailor their services to suit their personal tastes and preference.

Getting started

If you're a first-time client, after your initial 20-minute consultation you'll meet with Valerie or your dedicated personal lifestyle manager for an in-depth consultation. Together, you'll discuss your lifestyle, potential projects, and needs. You'll also receive a 'New Client Kit', which includes materials designed to help us to better assess your individual requirements. We'll create a roadmap and a plan of action with our recommendations. Whatever it is that you need, we can discuss putting together a custom package for you.

Requests and Cancelations
We request at least twenty-four hours' notice for all service requests. However, we will make every effort to accommodate rush requests, schedule permitting.

Twenty-four hour notice is required for all cancellations. Cancellations received less than twenty-four hours from the time of service will be charged a cancellation fee based on the total number of service hours originally booked.

Didn't use all of your hours in one booking?
If you don’t use all your hours in one booking these hours will be credited to your account. This credit will stay in our database and can be used by you for further bookings.

San Francisco Personal Assistant & Concierge Services

how we work